Returns and Refund Policy
Thank you for choosing blacklineoutfitters.com. We are committed to providing you with a satisfactory shopping experience. If you are not satisfied with your purchase, you can apply for a return and refund according to the following policy.
I. Return Period
Customers can submit a return request within 30 days of receiving the goods.
Return requests submitted after 30 days will generally not be accepted.
II. Returnable Items
The following items are eligible for return:
T-shirts
Baseball caps
Bracelets
Necklaces
Sunglasses
Wallets
Rings
Returns are accepted regardless of whether the size is incorrect, the style does not meet expectations, or other non-human-caused damage.
III. Returns of Opened Items
To provide customers with a more worry-free shopping experience, we support returns after opening.
You can inspect, try on, or test the item upon receipt. If you are not satisfied with the item, you can still apply for a return within the specified return period, even if the packaging has been opened.
However, the product should be in basically intact condition and must not have the following conditions:
Damage caused by human error
Significant wear and tear
Stains or contamination
Missing accessories
Conditions affecting resale
IV. Return Request Process
Step 1: Contact Customer Service
Please submit your return request via the following email addresses:
Email:
isaiah@blacklineoutfitters.com
info@blacklineoutfitters.com
Please provide the following in your email:
Order Number
Purchaser’s Name
Contact Email
Reason for Return
Product Photo (if applicable)
Step 2: Obtain Return Address
After your return request is approved, we will provide you with the updated return address and return instructions via email.
Please do not return the product before obtaining return authorization, as this may affect the refund processing.
V. Return Address
Address: 2125 Las Vegas Blvd N Apt 2023
Las Vegas, NV 89030
VI. Refund Processing
After receiving and inspecting the returned goods:
We will complete the refund review within 3-5 business days; Once approved, the refund will be processed via the original payment method; The actual arrival time depends on the processing speed of the bank or payment institution.
VII. Refund Amount
For goods that meet the return conditions, the actual amount paid for the goods will be refunded.
If the order used coupons, discount codes, or promotions, the refund amount will be calculated based on the actual amount paid.
VIII. Incorrect Goods or Quality Issues
If you receive:
Incorrectly sent goods
Damaged goods
Goods with obvious quality problems
Please contact customer service as soon as possible after receiving the goods and provide relevant photos. After verification, we will prioritize arranging a refund or replacement service for you.
IX. Contact Us
If you have any questions regarding returns, refunds, or after-sales service, please contact us:
Email: isaiah@blacklineoutfitters.com
info@blacklineoutfitters.com
Phone: 7255870669
Thank you for choosing blacklineoutfitters.com. We will continue to provide you with high-quality products and attentive customer service.